Post by crocodileguy on Jul 10, 2019 11:28:21 GMT -6
Hello all,
So I had taken Princess Aurora into a shop at the end of March, and as part of the identified repairs they replaced my rack and pinion under warranty, as this was an AAA shop with a 2-year warranty on work performed. I was surprised, but thankful I wouldn't have to pay much. Picked her up 4/5/2019. Unfortunately, for other reasons related to the quality of service, I had decided not to return to that shop again, especially since I moved away and it was no longer convenient. Today, my rack and pinion suffered a catastrophic failure and the front passenger inner tie rod also broke as I was trying to leave my garage to go to work. According to the techs at the new local shop I took her to, they have never seen anything like this, and were asking me what recent accidents or curb hopping I have done recently; I told them the truth--nothing of the sort has occurred in the last few months, and they also said they were perplexed too, as they couldn't see evidence of any other damage that would cause such a catastrophic and sudden mechanical failure.
Interestingly enough, I had noticed over the weekend that the steering seemed off, and had already been planning to call this shop on my lunch break to schedule service for Friday, but I guess Princess was impatient.
Tell me, does anyone have any insight on what could have happened? I'm trying to figure out if I should contact AAA because a properly-replaced rack and pinion should surely last a hell of a lot longer than 3 months! Shouldn't any potential issues with the tie rod (i.e. fatigue) been examined by the previous shop at this time, too?
I have pictures...annotations are from tech at new shop.
Any insight would be greatly appreciated!
So I had taken Princess Aurora into a shop at the end of March, and as part of the identified repairs they replaced my rack and pinion under warranty, as this was an AAA shop with a 2-year warranty on work performed. I was surprised, but thankful I wouldn't have to pay much. Picked her up 4/5/2019. Unfortunately, for other reasons related to the quality of service, I had decided not to return to that shop again, especially since I moved away and it was no longer convenient. Today, my rack and pinion suffered a catastrophic failure and the front passenger inner tie rod also broke as I was trying to leave my garage to go to work. According to the techs at the new local shop I took her to, they have never seen anything like this, and were asking me what recent accidents or curb hopping I have done recently; I told them the truth--nothing of the sort has occurred in the last few months, and they also said they were perplexed too, as they couldn't see evidence of any other damage that would cause such a catastrophic and sudden mechanical failure.
Interestingly enough, I had noticed over the weekend that the steering seemed off, and had already been planning to call this shop on my lunch break to schedule service for Friday, but I guess Princess was impatient.
Tell me, does anyone have any insight on what could have happened? I'm trying to figure out if I should contact AAA because a properly-replaced rack and pinion should surely last a hell of a lot longer than 3 months! Shouldn't any potential issues with the tie rod (i.e. fatigue) been examined by the previous shop at this time, too?
I have pictures...annotations are from tech at new shop.
Any insight would be greatly appreciated!