Ebay - Negative Feedback

[sall]

Guys I am just making this post to say do not be shy in adding negative feedback on ebay purchases. I mean do not do it obviously if you are not having problems with the seller.

I was having problems with customer service from the seller I purchased my HID kit from. They were completely disregarding my emails and I even got a hold of their phone number. No calls were returned. All I had was a few simple questions that would have taken 5 minutes out there busy day.

So, I left negative feedback on ebay for seller. I also informed them that I would be letting you all know not purchase from them in the future.

This must have done the trick. I got an email back today stating:

Hello,

Sorry for the miscommunication, I want to make an offer for you to remove the feedback. I will send you 100% refund for the kit and send you whatever you need to get your kit up and runngin if you can remove the Negative feedback. If you agree to remove the Negative feedback please for us DON?T REPLY TO THE UNPAID MESSAGE WE SENT YOU ON EBAY, JUST IGNORE THE MESSAGE. If you agree we will send you the refund right away.

If you accept our offer, PLEASE DON?T REPLY TO THE UNPAID MESSAGE WE SENT YOU ON EBAY, JUST IGNORE THE MESSAGE so the Negative feedback can be removed.

If you have any request please let me know before you do anything and please allow 24 hours to respond

Thank you very much

Pete

So, after contacting ebay and paypal I was told this was the only way sellers could remove negative feedback was buy making an unpaid claim having the user ignore it and remove the negative feeback for a 100% refund.


So, I agreed. Now 45 minutes later I have a 100% refund sitting in my paypal account ;D

If you are not happy with the service, let them know!



The down side to this is I now truely believe seeing a high feeback rating of pretty darn near 100% is supicious. I am just wondering if this how most people keep their ratings so high. i am sure there are lots of awesome sellers and power sellers, but really. I thought it was odd.

[XJSman89]

I have 100% feedback and it's not because I trick the system, I'll tell you that much! ;D

I've never had this happen to me. I've tried to sell things before with no response from the buyer... I filed an unpaid item form and got my selling fees back. The guy got an unpaid item strike. I emailed him many times and didn't get a response until the unpaid item thing, despite saying that I was going to file one. He made outlandish claims in the paypal/ebay investigation about me being an unfair seller and everything but never left me negative feedback. Both paypal and eBay sided with me.

So to sum up, there are some sketchy people out there. Sometimes it takes drastic measures to get a response. Thats why I never file feedback until I've used the thing I buy a few times, it helps to keep that hot button avaliable.

[lanceslambos]

sall please tell me who the seller was b/c i'm buying an hid kit off ebay, confirmed as the same one collins has. i have 100 percent rating too but i am a buyer only

[jason]

I don't get the ones that say if you leave me negative feed back I will do the same to you, if you pay for a product and have problems that the seller will not help you with what else are supposed to do?

[scottydl]

eBay has a new feedback system, and I believe that is restricts sellers from leaving negative feedback for a buyer if the item has already been paid for. Therefore as sall said, if you as a buyer are getting jerked around, leave that negative mark! Be factual about it, no need to go on a rant in the comment line. That way other buyers have fair warning. And if you're lucky like sall, you'll get back anything you paid pretty quickly.

[lanceslambos]

sellers can't leave buyers negative feedback now

[Oldsnut]

Aug 7, 2009 17:04:52 GMT -6 lanceslambos said:

sellers can't leave buyers negative feedback now

And that is a great thing.

[lanceslambos]

i don't think so no. it's slided from the get go not an accurate rating system being that simple

[cbburtraw]

So did you get to keep the HID kit from them too? Or did you buy from another vendor?

[unirok]

Aug 7, 2009 17:35:45 GMT -6 Oldsnut said:

Aug 7, 2009 17:04:52 GMT -6 lanceslambos said:

sellers can't leave buyers negative feedback now

And that is a great thing.

No it actually sucks the big one. I say that because I am a seller on ebay as well.

[sall]

Aug 10, 2009 20:07:55 GMT -6 cbburtraw said:

So did you get to keep the HID kit from them too? Or did you buy from another vendor?

I kept the HID kit and they gave me a refund.